Kim Hill has been presenting RNZ's award-winning Saturday Morning programme for the last 20 years. Her earlier career included television, and radio and print in Aotearoa, UK and Australia. For RNZ, she worked in Greymouth and Gisborne before joining Checkpoint, Morning Report, and Nine to Noon. Kim looks forward to returning to the ICNZ Conference as MC.

Dr Lucy Hone is an Adjunct Senior Professor at the University of Canterbury, a co-director of the New Zealand Institute of Wellbeing & Resilience, a published academic researcher and best-selling author and blogger for Psychology Today. Having been trained by the thought-leaders in wellbeing science, at the University of Pennsylvania, Lucy went on to attain her PhD in public health at AUT University in Auckland. She now assists organisations – from the UN and government agencies, to Fortune 100 companies and schools – distilling the best of resilience science into actionable tools. A member of the NZAPP Executive Committee, conference convenor for Wellbeing in Education NZ, and New Zealand’s only representative of the International Positive Education Network (IPEN), Lucy’s research has been published in several peer-reviewed academic journals including the Journal of Positive Psychology, Social Indicators Research, the Journal of Occupational and Environmental Medicine, the International Journal of Wellbeing and NZ Journal of Human Resources Management. Her best-selling book Resilient Grieving is published in NZ, Australia, the US and England and her latest book, The Educators’ Guide to Whole-school Wellbeing is published by Taylor & Francis London and is a global publication for the UK, Asia, US and Australasia. Her TED talk, the Three Secrets of Resilient People, has had over 6 million views and has been translated into 15 different languages. After being promoted to the official TED platform, Dr Lucy’s TEDx has been recognised globally as one of the top 20 TED Talks of 2020.

Jimmy is the CEO for Suncorp NZ, which includes the Vero, Asteron Life and AA Life brands, and is responsible for the strategy and operational delivery. Jimmy is also a Director of Vero Liability, AA Insurance and AA Money. Jimmy joined the Suncorp Group in 2008, following 20 years as a Chartered Accountant in organisations in Qld and NSW. Jimmy has worked in both the general insurance and life insurance businesses, delivering customer outcomes across the many Suncorp brands and portfolios. At Suncorp, he held executive roles in both Life and General insurance across portfolio management, strategy, claims and insurance investigations. He became the CFO for Suncorp NZ in 2019 and later became the CEO where he led the organisation through the disruption and dislocation created by the COVID pandemic. He is leading transformational change at Suncorp NZ through its Scaled Agile delivery approach that is not only improving customer experiences but also delivering increased employee engagement. He credits this success to promoting and reinforcing transformational and adaptive leadership across all employees in the organisation. Jimmy is now focused on taking elements of the Agile approach and applying them to every aspect of business transformation, creating great customer outcomes and enabling Suncorp to play a powerful role in supporting community resilience in New Zealand.

Geeke Feiter is director of Verbond van Verzekeraars, the Dutch Association of Insurers. After completing her master in science at Technical University Delft and joining ING Group as a global management trainee, Geeke has worked in the insurance industry for more than 20 years. She held various positions in distribution, strategy and was last responsible for the non-life retail business for Nationale-Nederlanden in The Netherlands and Belgium serving 1.4 mln customers with bancassurance, intermediary and direct distribution. Before joining Verbond van Verzekeraars she was managing director of CVW, a company under government supervision settling claims for Shell/Exxon caused by induced earthquakes as result of gas drilling. In 2020 she returned to the insurance industry. Again at the interface of public and private interests and with the ambition to contribute insights from the sector to the challenges facing our society. But also to create a setting in which the sector can continue to make its contribution in a sustainable way. Her affinity with the non-life insurance sector and passion for technology is also reflected in her portfolio within the Association, including Non-Life, Innovation and new risks such as climate change and new technologies.

Matthew Tukaki is currently the Director of the Suicide Prevention Office at New Zealands Ministry of Health where he is responsible for the Governments national strategy “Every Life Matters”. Matthew is currently also a Director of Kea New Zealand, responsible for New Zealands more than 1 million overseas citizens and residents and Chairman of the Workforce Development Council for Health, Social and Community Services. Previous to that role he was Chairman of the Ministerial Advisory Board of the Ministry for Children, Oranga Tamariki, where he led a wholesale review of the Ministry that saw the implementation of the Future Direction Plan and the landmark report into the organisations future “Te Kahu Aroha”. Matthew is the former Chair of the National Maori Authority and Executive Director of the New Zealand Maori Council. He is of Irish, Ngai Te Rangi and Whanau a Apanui whakapapa and resides with his family in Auckland.

Carrying on from Dr Hone's introduction, she will join our first panel to explore how insurance can face the future with confidence through a period of uncertainty. The focus will be on supporting customers as the cost of living bites and as climate and cyber risks increase. The panel will explore how emerging technologies will impact the sector and how insurance can better meet the needs of all parts of our community, especially those that are most vulnerable.